Terms & Conditions

Delivery Areas

Currently we are servicing the areas in the city of Winnipeg Manitoba Canada with these first three postal code characteristics:

R2H, R3L, R3M, R3N, R3P.

We will continuously be updating and expanding our delivery area, so please check back frequently, or send us your email address and we’ll let you know when we’re coming to your area.



Prices on our website do not include GST (5%) or RST (7%). These taxes will be added to your invoice at time of purchase.


Delivery Fee

There is no delivery fee.



We try to shop the competition as often as possible and price our products to be very competitive. Prices are subject to change, but we will always try to be at, or below, the MSRP (Manufacturers Suggested Retail Price). We think that you’ll find our everyday prices to be comparable with most pet stores in town.

Keep an eye on your email inbox for periodic coupons and sales promotions. When our distributors offer us a deal, we like to pass that saving on to you. It only seems fair in these tough times.


Payment Terms

Payments are processed upon purchase. We currently accept Visa and Master Card only. Should an authorization attempt be declined due to card member error, we reserve the right to add a 2.5% of order value, reauthorization fee to the invoice. This reauthorization fee is passed on to you at our cost, and solely at our discretion, on a case by case basis.



To cut down on the use of paper, all invoices will be mailed electronically to your email address.